As of 11/11/19 a telephone triage consultation service will be implemented at Four Oaks. Routine appointments will be available until 11/11/19 only.
Patients will be able to book a telephone appointment by contacting reception (0121 308 2080), at the reception desk or by the online service.
All appointments will be released on the day, patients will no longer be able to pre book appointments. All urgent medical requirements will be dealt with. Four Oaks has a Doctor on call every day to deal with emergencies.
Whilst we appreciate the initial difficulties this may present for patients we are confident the new system will enable patient access to improve as this has been identified by Four Oaks patients as an area that we need to improve in.
Patient information leaflets if required are available to collect from reception.
Any queries or concerns please speak to the Site Manager, Miss Jessica Sandid.