WELCOME TO FOUR OAKS MEDICAL CENTRE
The practice was established in the 1920’s and has greatly expanded over the last 80 years encompassing all aspects of medical care. We are part of Birmingham CrossCity Clinical Commissioning Group and aim to provide the highest possible level of care for our patients. In 1999 we became a Primary Care Beacon for our work with diabetic patients.
We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
WE APOLOGISE FOR ANY DELAY IN DEALING WITH YOUR REQUESTS AT RECEPTION OR BY TELEPHONE TODAY. DUE TO CIRCUMSTANCES BEYOND OUR CONTROL WE ARE VERY SHORT STAFFED IN RECEPTION AND SECRETARIAL DEPARTMENTS AND ARE DOING OUR BEST TO DEAL WITH EVERYONE AS EFFICIENTLY AS POSSIBLE.
THANK YOU FOR YOUR PATIENCE AND COOPERATION
A message to our patients: things are changing at Four Oaks Medical Centre
For a number of months our practice has been working with a number of other local practices to develop services for our patients. Working together in this way, we have seen that within the five practices, there are many similarities within both our processes and our commitment to patients. The five practices involved are:
- Four Oaks Medical Centre
- Ley Hill Surgery
- Sutton Park Surgery
- The Vesey Practice
- Tudor Practice
In the ever changing world of the NHS we have come to realise that in order to provide a sustainable and quality service to our patients we are stronger together, and so as a group have decided to move towards becoming one medical partnership, provisionally known as Sutton Coldfield Group Practice.
Examples of the potential benefits of the five practices working as one group include:
- improved patient access
- availability of appointments at different times, that are more suitable to you
- sharing our knowledge and skills
- greater ability to offer more local services, saving our patients trips to local hospitals
Working as a group, we have already had an impact on what we call “unplanned care” - reducing the length of hospital stays for many patients, and we have recruited three nurses specifically to manage the care of the frail and elderly in the community. We have also been able to share best practice and innovations for a number of conditions including asthma, diabetes and COPD.
Many of the initial changes will be to our back office functions and processes; our IT systems, for example, will be one of the first things we look at merging.
By working together in this way we can protect what we feel our patients currently value most - being able to visit their local surgery, with the same familiar faces and retaining their named GP.
Click here for our Frequently Asked Questions document on the merger
OUR MISSION STATEMENT
To offer the highest quality health care that is comprehensive, holistic and responsive to the patient as an individual. We aim to do this with honesty and integrity, involving the patient in decisions about their care in an environment conducive to wellbeing for both patients and staff alike.
There is full disabled access, with free parking in reserved spaces in the adjacent council car park. There are disabled toilet facilities located on the ground floor and a lift to the surgery which is located on the first floor.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like. You can download our practice leaflet here.
REPEAT PRESCRIPTION ORDERING
PLEASE NOTE: Our system for repeat prescriptions has now changed. Please click the 'Repeat Prescriptions' box below which will take you to the Register/Sign in page of the website Patient.co.uk.
IF YOU HAVEN'T YET DONE SO, YOU WILL NEED TO BRING YOUR ID INTO THE SURGERY
If you have any queries, please contact the surgery on 0121-308 2080.
(Site updated 19/06/2017)