WELCOME TO FOUR OAKS MEDICAL CENTRE
The practice was established in the 1920’s and has greatly expanded over the last 80 years encompassing all aspects of medical care. We are part of Birmingham CrossCity Clinical Commissioning Group and aim to provide the highest possible level of care for our patients. In 1999 we became a Primary Care Beacon for our work with diabetic patients.
We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
From 1st July 2017 our practice joined together with a number of other local practices to create a new single, large merged practice called "Sutton Coldfield Group Practice". This will give us more time to spend with our patients and provide you with a better health service.
For more details on this merger click here
Click here for our Frequently Asked Questions document on the merger
NEW MEMBER OF STAFF
We are pleased to welcome Claire Jones, our new Advanced Nurse Practitioner (ANP), to the practice.
ANPs are registered nurses with qualifications at an advanced level. They are highly qualified practitioners with advanced clinical skills which allow them to examine, assess, diagnose, treat, prescribe and refer patients for investigations.
Patients with an acute or short term illness may see an ANP rather than a GP. The aim of implementing the ANP service is to enhance the service available for patients. GPs will still be available to treat patients who have complex health needs.
Claire will be running our Minor Illness Clinic (Mondays, Wednesdays, Thursdays and Fridays) and appointments can be made on the day by contacting reception. The clinic is overseen by our duty doctor.
For more information on the Minor Illness Clinic and the types of conditions that Claire will be able to advise on and treat please click here.
TELEPHONE ACCESS TO THE SURGERY
We understand that some patients have experienced delays in getting though on the telephone to book appointments and we apologise for the frustration this has undoubtedly caused.
To book appointments online please call in to reception with some photo ID to register.
The practice will CLOSE at 1.00pm on WEDNESDAY 18 APRIL for staff training. We will reopen on Thursday 19 April at 8.00am as usual.
The practice has a series of training sessions over the next few months and, as a result, the surgery will close at 1.30pm for this purpose. For details please click here.
IMPORTANT MESSAGE REGARDING REPEAT PRESCRIPTION REQUESTS
From Tuesday 2 January 2018 pharmacies will no longer be able to order prescriptions on behalf of patients at this practice. If this change affects you please make arrangements to order your own prescriptions directly from the surgery. For more information on why this is happening and how you or your carer can request your repeat prescription from the surgery, click here.
Patient Online Access
On Wednesday 1 November we changed our clinical system. Your patience and cooperation during the change-over was much appreciated.
Patient online access was disabled while we changed systems. We can now re-register all patients who were previously using online access on our new system by emailing us at firstname.lastname@example.org giving your name, date of birth and preferred email address and patients will be notified of their new login details.
Patients wishing to register for online access for the first time should click this link for the application form. Please download, complete and bring the form into the surgery together with appropriate ID and, once accepted, access instructions and log in details will be forwarded to you by email within the next 7-10 working days.
To log onto the online system please click here.
The service will no longer be available at the surgery from 1 October 2017. Ear syringing is an invasive treatment and does have a number of risks. We now advise conservative treatment of softening the wax to allow its natural migration from the ear.
We have produced a leaflet giving details of various forms of this treatment, along with information on local hearing centres who will accept self-referrals. Leaflets are available at Reception or by clicking the link here.
OUR MISSION STATEMENT
Passionate about health, compassionate with people.
There is full disabled access, with free parking in reserved spaces in the adjacent council car park. There are disabled toilet facilities located on the ground floor and a lift to the surgery which is located on the first floor.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like. You can download our practice leaflet here.
(Site updated 16/04/2018)